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Other FAQs

Last Update לפני שנתיים

Can I purchase mushrooms sample before placing a large order? What should I do if my mushrooms arrive damaged or with defects? Do I need to inspect the mushrooms immediately upon delivery? Are there any special discounts or promotions available for mushrooms purchases? After confirming the mushroom, can I change the type or number of mushrooms?

What should I do if my mushrooms arrive damaged or with defects?

TianzMushroom

Last Update לפני שנתיים

If your mushrooms arrive damaged or with defects, please contact our customer support immediately. Provide photos and details of the mushrooms damage or defects, and we will assist in resolving the issue. We have processes in place for inspection, returns, or replacement of defective mushrooms orders. Notify us promptly so we can start working on a satisfactory solution.

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